Anambra State Head of Service

About Us

Who We Are

Our Mission & Vision

The Office of the Head of Service (HOS) is the apex human resource management institution of the Anambra State Civil Service. Established under the Civil Service Commission Law, we are charged with the overall administration, coordination, and development of the state's public service workforce.

Our Mission

To build a professional, efficient, and ethical civil service that delivers high-quality services to the people of Anambra State through sound personnel policies, continuous capacity building, and fair welfare administration.

Our Vision

A world-class civil service that is the pride of Anambra State and a model for public administration in Nigeria.

Core Values

  • Integrity: Upholding the highest ethical standards in all our operations.
  • Excellence: Striving for continuous improvement and service delivery.
  • Fairness: Ensuring equal opportunities and transparent processes for all staff.
  • Accountability: Taking responsibility for our actions and decisions.

Historical Milestones

Our Journey

  1. 1

    Establishment of the Office · 1991

    The Office of the Head of Service was created following the creation of Anambra State, to oversee the nascent civil service.

  2. 2

    Civil Service Reform · 2005

    Implementation of comprehensive reforms including performance management and decentralised training.

  3. 3

    E-Governance Integration · 2015

    Launch of digital personnel records and online promotion application system.

  4. 4

    Pension Automation · 2020

    Full automation of pension processing, reducing clearance time from 12 months to 3 months.

  5. 5

    Capacity Building Expansion · 2023

    Establishment of the Anambra Public Service Academy for continuous professional development.

Leadership

Our Leadership

D

Dr. Mrs. Ngozi M. Okonkwo

Head of Service

Appointed 2021. Over 30 years of public service experience.

M

Mr. Chuka E. Okafor

Permanent Secretary, Administration

Oversees HR policy and staff welfare.

B

Barr. Ifeoma C. Nwosu

Permanent Secretary, Training & Capacity Building

Leads the Anambra Public Service Academy.

M

Mr. Emeka A. Obi

Director, Pension & Welfare

Manages retirement benefits and welfare schemes.