File Sharing Guide

We accept the following image formats:

• JPEG/JPG — Best for photographs. Recommended resolution: 1920x1080px or higher.
• PNG — Best for logos and graphics with transparency. Minimum 500x500px.
• SVG — Preferred for logos. Scalable without loss of quality.
• WEBP — Modern format for faster loading. We can convert your images if needed.

Tips: Name your files descriptively (e.g., ministry-headquarters.jpg, director-2025.jpg). Avoid spaces — use hyphens instead. Maximum file size: 10MB per image.

We accept the following video formats:

• MP4 — Recommended for all videos. Use H.264 codec for best compatibility.
• MOV — Acceptable but may require conversion.
• WebM — Modern format for web use.

Tips: Keep videos under 5 minutes for key messages. Maximum file size: 500MB. For longer videos, consider uploading to YouTube and sharing the link — we can embed it.

We accept the following document formats:

• PDF — Preferred for all official documents, reports, and forms.
• DOCX/DOC — Acceptable for text-heavy documents that we’ll convert to PDF.
• XLSX/XLS — For data tables and statistics.
• PPTX/PPT — For presentations that may be embedded or converted.

Tips: Ensure PDFs are text-searchable (not scanned images). Maximum file size: 25MB per document. Compress large files before uploading.

Once you’ve prepared your files, follow these steps:

1. Log into the portal using your request ID and contact email.
2. Navigate to the “Upload Assets” section.
3. Select the asset type (Image, Video, or Document).
4. Drag and drop your files or click to browse.
5. Add a brief description for each file (e.g., “Official logo – full color”).
6. Click “Upload” — files are stored securely on our server.
7. You’ll receive a confirmation email once uploaded.

You can return anytime to add more files or replace existing ones.